General Enquiries

Recent Articles

  • Weekly Cybersecurity Awareness: Phishing, Malware & Good Practices
    32
  • How to access call recording on Amazon Connect
    140
  • How to Spot and Avoid Spam Emails: A Guide for Employees
    340
  • How to access IT Training Portal ?
    469
  • Amazon Connect real-time monitoring using Amazon Managed Grafana
    608

Popular Articles

  • Exporting Abandoned Call Reports in Amazon Connect
    1150
  • Log in and log out of the Amazon Connect CCP
    1029
  • How to Open and Use a Shared Mailbox in Outlook
    946
  • How to use the agent workspace to change your audio device settings P...
    887
  • Transfer calls to a quick connect or external phone number ( Phase 1)
    832